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Frequently Asked Questions
Our service is completely free to use as we are paid a fee by the provider we switch you to. This fee doesn't impact your price and we will always switch you to a great deal.
You can trust our service because we've helped thousands of people across the UK save on their household bills and been featured in the media from places like BBC News, BBC Radio and ITV News.
We'll take care of everything for you with your new provider, and your old provider will be notified about the switch. You'll be updated every step of the way, so sit back and relax.
You can contact Switchboo by emailing [email protected]. Our job is to switch you to great deals. We recommend speaking with your provider directly if you have any questions about your account.
You may be contacted over the phone by one of our advisors. They will thoroughly explain everything and help you switch to a great deal.
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